Knowify will send you notifications regarding certain events that took place on the platform. Notifications may be sent using the following methods:
- Email: you receive an email at the email address associated with your Knowify user.
- Activity alert: you receive an alert in the activity feed of your account.
- App notification: you receive a push notification on your phone if you have the Knowify app installed.
You can adjust the notification settings for some of these events.
The following table contains the list of events that trigger a notification.
Action | Alert | App | ||
Jobs |
Add new comment to job You receive a notification only if you are mentioned in the comment. |
Yes |
Yes |
n/a |
Proposals |
Customer rejects a proposal or change order |
Yes |
Yes |
n/a |
Proposals |
Customer requests changes in proposal or change order |
Yes |
Yes |
n/a |
Proposals |
Customer signs proposal or change order Receiving this notification depends on your user permissions. |
Yes, with the signed contract attached |
Yes |
n/a |
Invoices |
Add new comment to customer invoice You receive a notification only if you are mentioned in the comment. |
Yes |
Yes |
n/a |
Vendor bills |
Reject a bill |
n/a |
Yes |
n/a |
Vendor bills |
Request someone to review a bill You receive a notification only if you are the reviewer. You cannot select the notification method. |
Yes |
Yes |
n/a |
Vendor bills |
Add new comment to bill You receive a notification only if you are mentioned in the comment. |
Yes |
Yes |
n/a |
Vendor bills |
Approve a bill You receive a notification only if you were the user requesting the approval. You cannot select the notification method. |
Yes |
No |
n/a |
Purchases |
Add new comment to purchase You receive a notification only if you are mentioned in the comment. |
Yes |
Yes |
n/a |
Jobs |
Notify crew |
Yes |
Yes |
Yes |
Comments
0 comments
Please sign in to leave a comment.