How to mark a proposal/contract as rejected

For any contract job that is currently set to bidding or out for signature, you will have the option of marking it as Rejected if the customer communicates outside of Knowify that they do not plan to move forward with the job. 

This can be done from the main contract jobs section:

Or from within the contract/proposal section of the job itself:

Once the proposal is marked as rejected the job will be automatically closed however you can restore the proposal at any point by navigating to the contract section of the job:

Restoring the proposal will bring it back to draft status where you left off so you can work on any changes before sending it back out for approval