When you send a proposal from Knowify, you can see whether or not the customer has opened the email you sent. We provide information on 3 status:
When the email is first sent, you will be able to see the date the proposal was sent from Knowify in the Contract Jobs section, as shown below.
When the email has been received by the customer, it will show Proposal delivered on MM/DD/YY, as shown below.
Then, once the client opens the email, it will show you Email opened on MM/DD/YY, as shown below.