To void a bill payment and re-open the closed bill, first go to the Bill tab on the lefthand side of your screen, and check the Show History box at the top of your screen to locate the closed bill:
Next, click the arrow to the lefthand side of the bill to open up the details screen:
In this details screen, you will see all logged payments against this bill. Clicking the X icon next to any of them will void the payment and re-open the bill:
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