How to review an employee's synced location path on a time entry

This article explains how to view an employee's breadcrumb trail on a time entry in the web app — including how to read the map and what the messages mean when location data isn't available.

Related: How to enable Location Sync for employees in the field

Opening the map on a time entry

1. Open the time entry you want to review.
2. In the time entry slideout, scroll to the map section.
3. If Location Sync was active during that shift, the employee's breadcrumb trail will appear on the map automatically.

Note: Breadcrumbs are only available for time entries created via the mobile clock-in/clock-out flow. Entries created manually by a foreman or office staff will not have a breadcrumb trail.

Reading the map

The map uses three visual elements to show the employee's movement:

• Solid blue circle: A cluster of location points. This indicates the employee was stationary or in a small area across multiple readings.
• Outlined blue circle: A single location point. This indicates the employee was in motion at that reading.
• Dashed line with arrow: Connects data points and shows the direction of travel.

A legend below the map identifies each element. The check-in and check-out markers are displayed separately and always appear at the front of the trail when both are present.

A geofence radius is also shown around the job site location. This is the expected on-site area as configured in Admin > Customize > Features > Time Tracking > Fence size. It is a visual reference only. 

Understanding the messages when breadcrumbs aren't available

If the map shows a message instead of a trail, the message explains why:

Message	What it means
Location sync disabled by admin	Location Sync is off at the company level or hasn't been enabled for this specific employee.
Location sync disabled by user	The employee denied location permissions on their device.
This time entry is not a check-in/check-out	The entry was created manually and has no breadcrumb data.

Note: Time entries recorded before Location Sync was enabled will not have breadcrumbs. If a time entry does have breadcrumbs from a period when the setting was later turned off, the breadcrumbs will still display.