To edit a service ticket, first locate the ticket in your Service Map screen and click the ticket on the lefthand side. This will bring up the details in the map:
Clicking More Actions in the map on the right will give you the option to Edit:
From this screen you can change the ticket's Address, Time/Date, or Notes:
When you're done, click Save Changes on the right hand side of the screen, and the ticket will be updated.
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