How deposits work in Knowify

Knowify’s Deposits feature (*Must be enabled by Customer Support) allows users to automatically generate a deposit invoice upon signing a contract. This guide will cover how the feature works so you can effectively use deposits without over or under-billing your client. To create a deposit invoice, you can start in your Create Contract screen. Shown below is a $15,000 Owner Contract, and a deposit of $1,000 is input into the deposit field:When this contract is made active or signed by the client, it will automatically generate an outstanding invoice for the total amount of the deposit against the project. You can view this in the activity feed, as shown below:When you open the invoice, you will see that it’s marked as a deposit, and it is currently outstanding. To record that the client has paid the deposit, you can mark it in the dropdown menu as shown below. (If you’re synced with QuickBooks, this will have generated an invoice in QuickBooks as well, and the payment would pull over to Knowify if entered into your QB account):Once payment is recorded, it is officially logged as a deposit against the job, and you’ll be able to view how much was paid as a deposit next time you invoice:And clicking save, will add it as a credit against this invoice:Which will then automatically settle the deposit amount with the client, so you can bill freely moving forward! If you have more questions about this or would like the Deposits feature turned on in your account, contact [e-mail] and our team is happy to help out!