Terrin
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How to share a CompanyCam project timeline with customers
Once a project has been created in CompanyCam through Knowify, CompanyCam galleries are saved as a remote link in the documents section of a Knowify project. To find the link Navigate to the Docu...
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How to create a CompanyCam project for a job
To create a CompanyCam project that is connected to Knowify, open the job in Knowify first. From the Summary tab: Click on the three dots () to display the action panel. Click on Create in Compan...
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How to connect Knowify to CompanyCam
You will be able to connect Knowify to your CompanyCam account from the Knowify Admin section under Customize. Click on Integrations. Expand the option Photos and portal by CompanyCam. Click on C...
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Overtime management [Unlimited plan]
Interested in this feature? If you have questions about any of these features or would like to upgrade your account, please email support@knowify.com. If you would like the ability to split time ...
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How to enable labor tracking
If you need to turn labor on for any job phase, you will have to first switch your project plan to budget mode. Once in budget mode: Click on Enable cost category to display the list of cost cate...
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How to void a bill payment
To void a bill payment and re-open the closed bill, first go to the Bill tab on the lefthand side of your screen, and check the Show History box at the top of your screen to locate the closed bill:...
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How deposits work in Knowify
Knowify’s Deposits feature (*Must be enabled by Customer Support) allows users to automatically generate a deposit invoice upon signing a contract. This guide will cover how the feature works so yo...
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How to set employee rates
To set up employee costing rates, go to your Admin Section under the Rates tab: a) If you have Advanced Rates [GROWTH/ENTERPRISE], you will see the following section: b) If you have Regular Rates ...
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What are billable items?
Billable items are different values that are due to be invoiced to clients. They mainly apply to Cost Plus and Time & Material jobs, and are created whenever new costs are added to the job. In the ...
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How to revert a change order to draft
Note To revert a change order from Active back to Draft, first you will need to make sure all invoices including this change order are deleted. Once all invoices are deleted, go to the Contract &...